Build a review profile that wins you the job
Automatically request reviews after every job, monitor your ratings, and respond from one dashboard, so your online reputation reflects the quality of your work.
The Problem
Happy customers stay silent; unhappy ones don’t
You do great work every day, but your review count doesn’t show it. Asking for reviews is awkward and easy to forget, so your profile is shaped by the rare unhappy customer, while competitors with worse work but better review systems win the search.
How it works
Trigger review requests automatically
When a job closes or an invoice is paid, a personalized text or email goes out asking for a review with a direct link.
Make it effortless for customers
One tap takes happy customers to your Google or Facebook review page, no searching, no friction.
Monitor everything in one place
New reviews across platforms surface in a single dashboard with alerts, so you never miss one.
Respond quickly
Reply to reviews directly from CoastaFlow, and route negative feedback privately so you can make it right.
What you get
A steady stream of fresh reviews
Automatic requests after every job turn your daily work into a growing review profile.
Catch problems before they go public
Unhappy customers get a private channel to reach you first, giving you a chance to resolve issues.
Win more of the comparison shoppers
A strong, recent review profile is often the deciding factor when customers compare local options.
Save hours of manual asking
No more remembering to ask or copying review links, the system handles it consistently.
A typical workflow
- 1
Post-job review request
Job marked complete → thank-you message → review link sent a few hours later → reminder if unopened.
- 2
New review response
Review detected → team alerted → respond from the dashboard using your brand voice.
- 3
Negative feedback recovery
Low rating or complaint → routed privately to a manager → follow-up task created to resolve and follow through.
Where it earns its keep
Home services
A landscaping company sends a review request the evening after every install, steadily building the profile that wins HOA and neighborhood jobs.
Real estate
Agents trigger review requests at closing, building personal review profiles that win listing appointments.
Professional services
A dental practice requests reviews after hygiene visits and responds to every review from one dashboard, keeping its local profile current.
Related features
Frequently asked questions
Review requests can point customers to major platforms like Google and Facebook, and the dashboard monitors your ratings in one place.
Yes. Requests can be sent automatically on triggers like completed jobs, or manually per contact when you prefer a personal touch.
You’re alerted immediately so you can respond promptly. CoastaFlow also lets you route unhappy customers to a private feedback channel before issues become public reviews.
Asking honestly for honest reviews is standard practice. CoastaFlow does not filter or gate reviews based on sentiment in ways that violate platform policies, we help you ask consistently and respond well.
See Reputation Management working on your leads.
Book a working demo and we'll walk through your pipelines, conversations, automations, and AI agents, configured around how your business actually operates.