The AI Workforce
AI agents that do the work, not the talking points.
CoastaFlow AI answers calls, chats with visitors, books appointments, and follows up, with clear disclosure, scoped knowledge, and a standing order to escalate anything that needs a human.
Meet Alessa
Your calls keep moving.So does your business.
Alessa plays through her introduction once and holds on the final frame, ready to represent the Coasta Agent layer behind your customer conversations.
Answers the phone
AI Voice Receptionist
Picks up overflow and after-hours calls, identifies itself as an automated assistant, answers common questions about your services and service area, captures job details, and books appointments directly into your calendar.
- Identifies itself as automated on every call
- Books into real calendar availability
- Transfers or messages a human when the caller needs one
Works your website
AI Chat Agent
Engages visitors the moment they land, qualifies the inquiry, collects name and contact details with consent, and books estimates, then hands the full transcript to your team in the unified inbox.
- Qualifies before it books
- Consent and opt-out built into the flow
- Full transcript in the contact record
Works your pipeline
AI Follow-Up Agent
Nudges unsigned estimates, re-engages leads that went quiet, confirms appointments, and requests reviews after completed jobs, the unglamorous follow-up that decides who wins the work.
- Estimate reminders on your schedule
- Long-cycle nurture without manual effort
- Stops when a human takes over
Compounds customer trust
Reputation Builder Agent
Turns completed work into a consistent reputation workflow: sends review requests at the right moment, monitors new feedback, helps draft on-brand responses, and gives your team a clear path to recover unhappy customers before issues get ignored.
- Automated review requests after completed work
- Review monitoring and response assistance
- Human escalation for sensitive or negative feedback
Runs the platform—and beyond
Ask AI · Flagship AI Employee
Ask AI is the natural-language command center for CoastaFlow. It executes supported platform and MCP actions for contacts, appointments, opportunities, campaigns, content, images, funnels, workflows, and AI agents; reaches 500+ connected Marketplace Actions across your stack; and, through the connected Chrome browser-control extension, can carry out approved work in external web applications when a native action is not available.
- 500+ connected Marketplace Actions from one conversation
- Creates, updates, retrieves, and coordinates platform records and assets
- Executes approved external browser workflows through Chrome control
Guardrails
AI with boundaries, by design
Disclosure by default
AI agents identify themselves as automated assistants. Your customers always know who, or what, they're talking to.
Escalation to humans
When a conversation needs judgment, negotiation, or empathy, the agent hands off to your team with full context.
Scoped knowledge
Agents answer from the services, service area, and booking rules you configure. They don't improvise professional, medical, legal, or financial advice.
Consent & opt-out
Communication workflows include consent capture and honor opt-outs. Compliant deployment depends on your configuration, contracts, and practices, we help you set it up correctly.
FAQ
Straight answers about AI
Yes. CoastaFlow AI agents disclose that they are automated assistants at the start of the interaction. Deceiving customers is bad business and, in many places, regulated, we don't do it.
It says so, captures the question, and escalates to your team through the unified inbox or a live transfer where configured. It never invents pricing, timelines, or professional advice.
Yes, against real availability, buffers, and assignment rules you set during implementation. It books the same way a well-trained receptionist would.
No. It covers the gaps: after-hours calls, overflow during busy periods, and the repetitive follow-up nobody has time for. Your team keeps every conversation that needs a human.
Watch an AI agent book a real appointment.
Bring your toughest call scenarios to the demo, we'll show you exactly how the agents handle them, and where they hand off.